Summary
The LITTLE Step-by-Step indicator LED can flash red. If you see it flash red 3 to 5 times and it doesn't play your message, this may indicate a battery problem.
Causes
- Low or Depleted Batteries: The batteries in your device may need to be replaced.
- Battery Type Issues: If you're using rechargeable batteries or batteries labeled “Heavy Duty,” “Industrial Grade,” or “ProCell,” these types may cause the device to behave as if the batteries are low or dead. These battery types manage power differently from regular alkaline batteries and are not recommended for use with this product.
Solutions
- Replace the batteries with new, regular alkaline batteries.
- Make sure the replacement batteries are fresh and recently purchased. Batteries that have been used in other devices or have been sitting unused for some time may not have enough power to operate your device properly.
By following these guidelines, you can help ensure your device works as expected, avoiding issues with recording or playing messages.
Next Steps
Replace your battery and try to use it again. If the problem persists contact ableCARE for further assistance.