In order to supply the necessary amount of power to the TrackerPro2 when connecting it with an iOS device like iPad, iPhone, or iPod, you will need an external power source. We recommend using one of the following adapters;
Lightning Connector devices;
USB-C Connector devices;
With the proper adapter and power source connected to an iOS device, the TrackerPro 2 will function as designed.
Please note; external power isn't required when connecting TrackerPro 2 to a desktop, laptop, or some tablets (with integrated USB ports). If you have any additional questions regarding this information, please contact our ableCare Product Success team for more details.