We've had a small number of reports of people experiencing an issue where their Blue2 switch will not pair with their Bluetooth device. For users experiencing this issue, Blue2 is listed as a Bluetooth accessory available to pair with their device but does not pair after being selected.
If you are experiencing this same issue, please contact our ableCARE Product Success team for support to replace your device. You can reach them using the following methods:
- Facetime and iMessage (via ableCARE app): https://apps.apple.com/us/app/ablecare/id1564779986
- Email: firstname.lastname@example.org
- Phone: (651) 294-3101